Privacy Policy
Effective Date: 23/02/2025
1. Introduction
Welcome to Goalden Threads (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://goaldenthreads.com/ (“Website”).
2. Information We Collect
We collect the following types of information when you visit our Website or make a purchase:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Payment Information: We do not store your card details. Payments are processed securely by third-party payment providers.
- Browsing Information: IP address, browser type, device information, and cookies.
- Order Details: Products purchased, transaction details, and order history.
3. How We Collect Your Information
We collect information through:
- Account registration and checkout forms.
- Contact forms and customer inquiries.
- Cookies and tracking technologies for website analytics.
- Third-party services like Google Analytics and payment gateways.
4. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders.
- To provide customer support.
- To send order confirmations, updates, and promotional emails.
- To improve website functionality and user experience.
- To comply with legal obligations.
5. Sharing Your Information
We do not sell or rent your personal information. However, we may share data with:
- Payment processors (e.g., Razorpay, PayU) for secure transactions.
- Shipping partners for order delivery.
- Analytics tools like Google Analytics to improve our services.
- Legal authorities when required by law.
6. Cookies and Tracking Technologies
We use cookies to:
- Enhance your browsing experience.
- Save your preferences for future visits.
- Analyze website traffic and trends.
You can manage cookie settings in your browser.
7. Data Security
We take reasonable security measures to protect your information, including:
- Secure Socket Layer (SSL) encryption.
- Secure payment processing by third-party providers.
- Limited access to personal data within our team.
8. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Disable cookies through browser settings.
For any requests, contact us at goldenthreads1214@gmail.com.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Information
For any privacy-related concerns, you can contact us:
- Address: 1D Jagadeesh Apartment, RMV 2nd Stage, Banday Colony, Ashwath Nagar, R.M.V. 2nd Stage, Bengaluru, Karnataka – 560094
- Email: goldenthreads1214@gmail.com
- Phone: 8971258333
By using our Website, you agree to the terms of this Privacy Policy.